Shipping policy
At [ROYEEN], we strive to deliver your purchases in the most efficient and timely manner possible. Below are the details of our shipping policy to help you understand the terms and conditions of our shipping process.
Shipping Options
- Standard Shipping: Delivery within 5-14 business days.
- Express Shipping: Delivery within 4-7 business days.
Shipping Costs
- Standard: Free
- Express: £15 for all orders.
Order Processing
- Order Confirmation: You will receive an order confirmation email once your order has been placed.
- Processing Time: Orders are typically processed within 2-4 business days.
- Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
International Shipping
- Availability: We currently ship to select international destinations.
- Rates and Times: Shipping costs and delivery times vary by destination and will be calculated at checkout.
Delivery Issues
- Delayed Shipments: If your order is delayed, we will notify you as soon as possible.
- Lost or Damaged Packages: Please contact our support team if your package is lost or arrives damaged. We will work to resolve the issue promptly.
Address Changes
- Modifications: Please ensure your shipping address is correct. We cannot make changes once the order has been shipped.
- Undeliverable Packages: If a package is returned to us due to an incorrect address, you may be responsible for any additional shipping charges.
For any questions or concerns regarding your order, please reach out to our support team at [royeenroyeen304@gmail.com].